When you then see the repair message click “ Yes” and the software should correct itself. This should elevate the user permissions. To try and clear the problem right click on your payroll shortcut and select the option “ Run as administrator“. However, if you see this message each time you start payroll, it would suggest your Windows user account does not have sufficient permissions to correctly apply the update. Normally if you see this message, simply clicking “ Yes” will repair the installation and you will be able to proceed with payroll as normal. Please reset your system and run the Installation again.”

Do you want to attempt to repair this file?” OR “Installation failed to install all components correctly.

Error 1706 – No valid source file could be foundĪfter updating/installing, when starting the software, a user is getting the message “We have found a problem with the installation file.

Error 1730 – You must be an administrator to remove this application.

Not enough disk space error and Error 115 – Move data failed.

Update installation failed the file is being used by another process – Backup Failed.

Auto Update errors – Failed to download/couldn’t connect/404 not found.

After updating you are asked for your licence details / your payroll data is missing.

Error 1904 – Module E32DLL2.DLL failed to register.

Error 432 – Setup has detected that unInstallShield is in use.

After installing an update payroll will not open.

Setup doesn’t run past first extraction step.

Mapped drive missing during installation.

Do you want to attempt to repair this file?

We have found a problem with the installation file.

Resolutionįor guides on installing, updating or moving payroll please click here. Please include any error messages encountered if applicable. If the issues you are having are not covered here please describe your problem in as much detail as possible when you click 'Was this useful? - No'. Yes No Common installation / update problems Article ID 11829 Article Name Common installation / update problems Created Date 1st September 2020 Product IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts ProblemĬommon solutions for installation / update problems.

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